Term and Conditions

Welcome to Halloween Toys Store! We’re thrilled to have you explore our spooktacular collection of Halloween treasures. These Terms and Conditions outline the rules and guidelines for using our website and making purchases. By accessing our site and placing orders, you agree to these terms.

1. Website Use and Access

1.1 Eligibility

You must be at least 18 years old or have parental consent to make purchases on our website. By using our site, you confirm you meet these requirements.

1.2 Account Responsibility

If you create an account with us, you’re responsible for:

• Keeping your login information secure
• All activities that occur under your account
• Providing accurate and current information

2. Products and Services

2.1 Product Information

We offer a spooktacular selection of:

• Halloween Games & Activities
• Novelty Toys
• Plush Toys
• Seasonal Games & Novelties

We strive to display product colors and images as accurately as possible, but please note that monitor settings may vary.

2.2 Product Availability

All products are subject to availability. We may limit quantities and discontinue products at any time.

3. Orders and Payment

3.1 Order Process

When you place an order:

• You’ll receive an order confirmation email
• We process orders within 1-2 business days
• We reserve the right to cancel any order for reasons including product availability or suspected fraud

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We don’t store your complete payment information on our servers.

3.3 Pricing

All prices are in US dollars. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods to bring the spooky fun to your doorstep:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 days after shipping)
• Free Shipping: Available on orders over $50 via EMS (15-25 days after shipping)

4.2 Delivery Areas

We ship to most regions worldwide, excluding Asia and remote areas. Delivery times may vary based on your location and customs processing.

4.3 Delivery Responsibilities

Once your package is shipped:

• You’re responsible for providing accurate shipping address
• Any customs fees or import taxes are your responsibility
• Risk of loss passes to you upon delivery

5. Returns and Exchanges

5.1 Return Policy

We want every spooky treasure to bring you joy! Our return policy includes:

• 15-day return window from delivery date
• Items must be in original condition with tags and packaging
• Return shipping costs are your responsibility (unless due to our error)

5.2 Non-Returnable Items

To ensure a safe Halloween experience, we cannot accept returns on:

• Opened novelty toys (hygiene reasons)
• Personalized or custom-made items
• Items damaged due to customer misuse
• Clearance or final sale items

5.3 Return Process

To initiate a return or exchange:

1. Contact us at [email protected] within 15 days of delivery
2. Include your order number and reason for return
3. We’ll provide a Return Authorization Number and instructions
4. Ship items to: 177 Alpha Avenue, Jacksonville, US 32202

5.4 Refunds

Refunds are processed within 5-7 business days of receiving your return. Original shipping fees are non-refundable unless the return is due to our error.

6. User Responsibilities

6.1 Proper Use

You agree to:

• Use our website and products lawfully
• Provide accurate information
• Respect our intellectual property
• Not misuse our products or website

6.2 Age-Appropriate Use

Some products may contain small parts not suitable for young children. Adult supervision is recommended.

7. Intellectual Property

All content on our website, including:

• Logos and branding
• Product designs and descriptions
• Website content and images

are property of Halloween Toys Store and protected by copyright laws. You may not use our content without permission.

8. Limitation of Liability

8.1 General Limitations

Halloween Toys Store shall not be liable for:

• Indirect, incidental, or consequential damages
• Product misuse or modification
• Delivery delays beyond our control
• Customs processing issues

8.2 Maximum Liability

Our maximum liability to you for any claim shall not exceed the purchase price of your order.

9. Privacy and Data Protection

We respect your privacy. Our Privacy Policy (available on our website) explains how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these Terms and Conditions periodically. Continued use of our website after changes constitutes acceptance of the new terms.

11. Contact Information

Have questions about these terms? Our friendly support team is here to help!

• Email: [email protected]
• Address: 177 Alpha Avenue, Jacksonville, US 32202
• Response Time: 1-2 business days